Cancellations & Refunds

At TunePrompt, we strive to ensure our customers are satisfied with our services. This policy outlines the terms for cancellations and refunds.

1 Cancellation Policy

You may cancel your subscription at any time through your account dashboard or by contacting our support team.

• Immediate Effect: Cancellations made via the dashboard are processed immediately.
• Access: Upon cancellation, you will continue to have access to the pro features until the end of your current billing cycle.
• Renewal: Once cancelled, your subscription will not renew automatically for the next cycle.

2 Refund Policy

We generally do not offer refunds for partial usage or for the remaining time in a billing period. However, we understand that exceptional circumstances may occur.

• 7-Day Guarantee: If you are not satisfied with our service, you may request a full refund within 7 days of your initial purchase.
• Processing Time: Approved refunds are typically processed within 5-7 business days and credited back to the original method of payment (via Razorpay).
• Technical Issues: If a technical error results in an incorrect charge or double billing, we will issue a refund immediately upon verification.

3 How to Request a Refund